FREQUENTLY ASKED QUESTIONS

If you have any doubt and Erasmus questions this might be the right page to explore

Yes we can, we have a huge data basis with several rooms/houses/studios and we can put you in contact with the landlords and show you the places. Send us an email to housing@erasmuslifelisboa.com writing what you are looking for (budget, your needs: if you want to stay near your university and which university is, type of house) or contact via facebook: https://www.facebook.com/ELL.Housing/ 
You can also come by our office and a member form our housing team will help you in person.

Yes you can, WTF SIM card is a monthly pre-paid SIM card and provides 3 different offers that you can choose from when you put the SIM card in your phone, just by going to the WTF website that you will receive in a text message, with your 3G connection tunred on and Wi-Fi turned off. So the plans are:
W PLAN is 8.20€ per month and includes: 500 MB Internet; unlimited texts and 500 minutes to any Portuguese network; free and unlimited use of Whatsapp, Viber, Facebook Messenger, Skype, Instagram, Snapchat, Facebook, imessage and facetime. T PLAN that included the same app benefits at the W plan but has 1000 minutes (instead of 500) plus 1GB of internet and 5GB for youtube for 10,5€. F PLAN (equal to the w plan) offers 2 GB for 15,5€.
To control your balance you can call *111# in order to receive a text message with your balance, internet and date of charging.
You can take the SIM card for free or the special promotion (SIM Card (with T plan charged for the 1 st month together with the ERASMUS Card for 20€).

Yes sure, the Erasmus Card makes you part of our Erasmus family and it is for every international student or trainee or worker doing an exchange program in Lisbon. The Erasmus Life Lisboa card gives you access to a lot of discounts in our national trips, our parties and all of our partners: language courses, surf schools, gyms, bank, rent-a- car and many others. In order to get the card you have to come to our office located in Erasmus corner. The ERASMUS LIFE LISBOA card costs 15 euros, and if you need a Portuguese SIM card you get as an offer a WTF mobile card charged with the first month (T plan) for 20€.

You can top up your phone in our office or any NOS store by cash and if you have a Portuguese bank account you can top up in any ATM.

Yes, we can! Erasmus Life Lisboa has a partnership with Activo Bank by Millenium where you can open a Portuguese Bank account. You just need to come to our office to get the Erasmus Form which costs 5€ (only cost of opening the bank account). The account does not have any maintenance or cancellation fee and its specially usefull to charge your phone or pay the rent  as it charges no fee for payments or bank transfers. Usually other banks request a NIF number (tax payer number) but Activo Bank makes a temporary NIF specific for the opening of bank account and it is more flexible regarding the documents you need to present when you deliver the form: ID/Passport; Proof of address in your home country (for this in some countries the address is written on the ID or Passport. If not, you can require some documents from the bank from your country or your faculty); and a deposit of 100€ (this amount will be in your account and you can withdraw it, it’s yours, you just need tto make this deposit or transfer to activate your account). After you have the form in Erasmus Office, you need to take it to Activo Bank in Rua Garrett 68 (less than 10min walking from our office).

Yes we do. If you are looking for a low cost gym for workout check out “Time to Fitness 24”, this gym is open 24 hours, every day, and with Erasmus Life Lisboa card and the voucher of your Welcome Book (you can get in the office or in your faculty) you can get 3 months of gym for  just 39,99€ (that’s less than 14€ per month!).

You can learn how to surf in “Angels Surf School” in Carcavelos Beach and in “Centro Internacional de Surf” in Costa da Caparica Beach. To book a lesson you just need to join the “Erasmus Sports in Lisbon” facebook group and comment “I’m in” and the day you want to go on the weekly post regarding the surf schedule.

With the Erasmus Life Lisboa card the surf lessons you can get discount also in surf lessons: 12,5€ during the week and 15€ during the weekends. Without the Erasmus Life Lisboa card it will be 25€ per lesson.
If you are new in Lisbon and don't know how to get to Carcavelos Beach or Costa da Caparica Beach, in september there will be 2 surf days, where the Erasmus Life Lisboa staff will guide you!

It can be but with Erasmus Life Lisboa card, every week during the whole year, you will have a place where you can party (you have 5 parties every week to be exact) with free entrance, in the major clubs of Lisbon: Musicbox, Urban Beach, Kaos, Place and many more.

To check our parties and free entrance schedule always stay tuned to our Facebook Group: https://www.facebook.com/groups/erasmusinlisbon2017/
Erasmus Life Lisboa also organizes other parties during the semester for example: BOAT PARTY, SUNSET PARTY and SPRING BREAK IN ALGARVE. Check out our website for more information:

It can be but with Erasmus Life Lisboa card, every week during the whole year, you will have a place where you can party (you have 5 parties every week to be exact) with free entrance, in the major clubs of Lisbon: Musicbox, Urban Beach, Kaos, Place and many more.

To check our parties and free entrance schedule always stay tuned to our Facebook Group: https://www.facebook.com/groups/erasmusinlisbon2017/
Erasmus Life Lisboa also organizes other parties during the semester for example: BOAT PARTY, SUNSET PARTY and SPRING BREAK IN ALGARVE. Click here to check more info.

Yes of course! Erasmus Life Lisboa has partnership with 2 different Portuguese language schools.

LANGUAGE CRAFT SCHOOL provides a 30-hour course (extensive: divided in 2 weekly sessions of 1 hour and 30 minutes that last 2 months) and it costs 99€ with the ELL CARD during the Welcome Month (February and September) and 130€ with ELL card during other months. And without ELL card the price is 149€ + 45€ (enrolment fee).
The price includes Learning material, final exam and final course certificate.
If you want to register for the language school, the first step is: Register at our Office where you pay a 20 € fee which will be deducted from the total price of the course. This fee is to guarantee your place in the school or you can go to the school and pay the total amount.
In other hand, CIAL SCHOOL provides a  30-hour course and you have the Intensive Course (levels A1/A2 and B1), 3 lessons/day – 2 weeks total, for 150€ (with ELL card).
CIAL SCHOOL also provides a Extensive Courses (levels A1/A2 and B1), 1,5h lessons /day twice a week, 10 weeks total, for 150€ (with ELL card). The price includes the teaching materials (textbook and audio CD), Placement Tests and Certificates included.
The minimum number of students to open a class is 6, so the schedules are usually flexible with your faculty.

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